Hi all. Just had a back-and-forth with a user who was having issues with the app crashing on his Razr phone after receiving Verizon’s 4.1.2 update. Apparantly this update causes many issues with the device, one being that some apps actually lose their permissions!
The user was able to solve the issue by uninstalling Reverse Lookup and then reinstalling. This forces the phone to re-accept the needed permissions.
This information will be added to the FAQ as well.